About us

Smart staples, sized properly

Carter and Wells is a brand for women who want to look good every day of the week.

Our seasonal edit brings together clothing for work and weekends, with measurements and fit notes on every piece.

We keep a tight, seasonal edit of smart-casual pieces and the finishing touches that pull them together. Clothes you'll wear on Monday and still reach for on Saturday. We're a UK business, run by Swaplang Ltd and registered in England and Wales, and we sell to customers in the United Kingdom.

Our mission

Clothing for everyday dressing, with clear sizing, free tracked UK delivery and personal customer support.

Our vision

A small, carefully edited range of work and weekend staples that fits properly and arrives when we said it would, so women across the UK can rely on us for the pieces they wear most.

What you can count on

Sized properly. Every item of clothing is listed with its actual measurements and a straight answer on how it fits. If something runs small, we say so. Our size guide shows you how to measure.

Straight about delivery. Free tracked UK delivery, and we tell you the real timeframe up front: allow 10–17 days from order to your door.

A real person replies. Email our team. We aim to reply within 24 hours, seven days a week.

Where we ship from

Orders are dispatched from our partner warehouse in Hangzhou, China, and delivered by tracked courier to your UK address, which is why we ask you to allow 10–17 days. See our shipping policy for the details.